Operations
Diversify Your Delivery Operation
Lean, Efficient, Process Engineering
Custom Captive Solutions- Your Vision Executed
Case studies
We embarked on a transformative journey with Lima One, aiming to revolutionize their loan origination process. Our team designed and implemented a cutting-edge digital portal, tailored to their specific needs. This innovative platform streamlined their operations, significantly reducing processing time. It also enhanced the customer experience, making loan applications more user-friendly and efficient. The successful launch of this digital portal marked a milestone in Lima One’s digital transformation journey.
- Operations
Services offered
Churchill Mortgage entrusted us with the critical task of outsourcing their entire underwriting department. We meticulously planned and executed this complex process, ensuring a seamless transition. This strategic move not only optimized their workflow, but also significantly reduced operational costs. It allowed Churchill Mortgage to focus on their core competencies, while we handled the intricate details of underwriting. The successful outsourcing strategy resulted in improved efficiency and productivity for Churchill Mortgage.
- Operations
Services offered
Before and after
Right Size for the Last Time. Productivity Realized.
Underwriting
Same Day Service. Quality loan decisions rendered with quality, accuracy and speed.
- 2.5X increase in UW decision outputs
- 60% decrease in quality defects
- 8-15 days reduction in App to Final Approve cycle time
Processing
- 150% increase in customer engagement
- 50% reduction in UW submission cycle time
- 70% decrease in rate lock extensions
- 70% decrease in rate and re-work
Closing
- 99% on time closing
- 75% decrease in rush orders
- 80% reduction in post-closing errors
- 100% improvement in loan delivery speed
